4 Key Customer Service Skills

4 Key Customer Service SkillsThere are four key customer service skills that need to be present in a resume. As such, if you want to obtain a promotion or raise at your current job, you need to show how well you can handle customer support.The first of the four customer service skills is to be a problem solver. Do you like solving problems? Then you should be able to solve others problems as well. You may be able to give some examples of situations where you had to solve someone else's problem.The second of the four customer service skills is to have great communication skills. This includes speaking clearly and articulately when dealing with customers. You should always try to be polite and speak in a clear manner. Try to do so even when talking about certain things that could be sensitive.The third of the four customer service skills is to be honest and reliable. You may not be perfect at speaking or writing but you are probably more honest than most of your coworkers. That is what sets you apart from the rest. Your honesty and reliability will be a great asset to your customer base.The fourth of the four customer service skills is to be a team player. If you have any doubt about this, try to get your team to vote on your performance. Ask the employees that you feel are good leaders to grade you on your customer service skills. You should do this every year.It is important to note that if you need to gain a promotion or raise at your current job, you need to show how well you can handle customer support. Customer service is the foundation for your career. You are not an employee; you are a business partner. Thus, you need to work on building up your customer service skills as part of your resume writing.Employees should be able to speak to different perspectives. You should include each of these perspectives in your resume.It is easy to learn how to write a resume to show your customer service skills. In fact, you can use your resume as a way to get a foot in the door to your dream job.